Overview

Avoka Transact has "Collaboration": the support of work flows — on both the applicant side and for administration and approval of applications.

 

For example, users can submit applications via a form. These then may require approval from several departments before the application is accepted and the user informed via email of that acceptance. Along the way, some of the approvers may inform the user of changes to the application and may require further information from the user before the application can proceed. When acceptance occurs, the form data (including all additions and modifications made by the approvers) can then go into the enterprise's business system.

 

An along the way, the form could be changed by many hands, both internally (several departments, often acting in parallel) and externally on different platforms (desktop and mobile, for example).

 

Avoka Transact's Collaboration can now support such interactions through the enterprise's customer and business portals, and be driven by Transaction Manager's business logic.